Terms of Service

These Terms of Service ("Terms") form a binding agreement between you and AI Playground LLC ("AI Playground," "we," "us," or "our"). They govern your use of the website at joinaiplayground.com (the "Site"), our cohort programs ("Programs"), and our one-on-one tutoring services ("Tutoring," and together with the Programs and the Site, the "Service").

By using the Site, by submitting an inquiry, or by enrolling a student, you confirm that you have read, understood, and agreed to these Terms and to our Privacy Policy.

You must be at least 18 years old and the parent or legal guardian of the student you are enrolling, or otherwise have the authority to enter into this agreement on the student's behalf. Students themselves do not enter into these Terms.

If you are enrolling on behalf of a school, PTO, or other organization, you represent that you are authorized to do so and that the organization will be bound by these Terms with respect to that engagement.

AI Playground offers structured enrichment programs for students in grades K through 6, delivered as cohort sessions or one-on-one tutoring. The published curriculum, scheduling, cadence, and outcomes are described on the Site and may evolve over time. We may, in our reasonable discretion:

• Adjust scheduling, cohort size, or session length.
• Substitute equally qualified instructors for any given session.
• Update lesson plans, tools, and projects to reflect new pedagogy or new technology.
• Move a session online when in-person delivery is not practical due to weather, illness, or other circumstances beyond our control.

Enrollment is confirmed only after we (a) receive a completed inquiry or registration, (b) confirm a seat in writing, and (c) receive any required deposit or payment. Submitting an inquiry does not, by itself, reserve a spot.

For Tutoring, ongoing scheduling is coordinated directly between the family and the assigned instructor. Sessions rescheduled with at least 24 hours' notice are not charged. Sessions cancelled or missed with less than 24 hours' notice are charged in full unless we agree otherwise in writing.

Fees for Programs and Tutoring are quoted at the time of enrollment. Unless we explicitly agree otherwise:

• Program tuition is invoiced before the program begins and is due in full prior to the first session.
• Tutoring is billed in advance, typically in packages of four to eight sessions.
• Quoted fees do not include applicable taxes, which we will add where required by law.
• Payments are processed by a third-party payment processor (such as Stripe). You agree to that processor's terms and authorize the charge in the amount we present at checkout.
• Past-due balances may, after 30 days, accrue a service charge of the lesser of 1.5% per month or the maximum permitted by law.

A. Programs

Because cohort seats are limited and instructors are committed in advance, refunds for Programs are governed by the following policy:

• More than 14 days before the program start: full refund of paid tuition, less a 5% administrative fee.
• Within 14 days of the start, or after sessions 1 or 2: a pro-rated refund of the remaining sessions, less a 5% administrative fee.
• After session 2: tuition is non-refundable, except in our discretion in cases of documented medical or family hardship.

B. Tutoring

Unused tutoring sessions purchased in a package may be refunded, less any sessions already delivered and any session charged for late cancellation, within 90 days of purchase. After 90 days, unused sessions expire and are non-refundable.

C. Cancellations by us

If we cancel a session or program, we will reschedule it where possible. If we cannot, we will refund the unused portion of what you paid. Our liability for any cancellation is limited to that refund.

Our classrooms are designed to be calm, curious, and kind. Parents and students agree to:

• Treat instructors, classmates, and property with respect.
• Follow reasonable instructor directions during sessions.
• Refrain from using AI tools in class to generate sexual, violent, or harassing content, or content that targets a real individual.
• Refrain from sharing classroom recordings, materials, or student work without our permission.

We may, in our reasonable discretion, remove a student from a session, program, or the Service if their conduct endangers others or repeatedly disrupts the classroom. Removal for cause is not eligible for refund.

Students own the work they create in our Programs and Tutoring. We do not claim ownership of student-authored writing, sketches, code, or designs.

In exchange, you grant us a limited, royalty-free license to display, reproduce, and excerpt student work for the limited purposes of (a) operating the program in which the work was created, (b) returning the work to the student, and (c) where you have given separate, opt-in consent under Section 10, featuring the work in our marketing or showcase materials.

Our own materials — the curriculum, lesson plans, instructor guides, the Site, the AI Playground name, the wordmark, and related branding — remain our property. You may not copy, redistribute, or use them to create a competing service without our written permission.

Our Programs make use of artificial-intelligence tools as instructional aids. Where these tools are used in class:

• They are operated through sandboxed instructor accounts, not personal student accounts.
• Instructors review prompts and outputs and choose age- appropriate settings.
• Personally identifying information about students is not entered into prompts.
• Output of an AI tool is treated as a starting point for the student's own work, not as a finished product, and is attributed transparently to the student.

We do not guarantee that any AI tool will be available, accurate, or free of error. We are not responsible for the content generated by third-party AI tools.

We may want to feature student work and, in some cases, photographs of students working, in our marketing or showcase materials. We will only do so where you, the parent or guardian, have provided separate, written opt-in consent at enrollment. You may withdraw that consent at any time by emailing us, and we will remove the affected materials from future use.

Sessions are staffed by background-checked instructors and operated under documented procedures aligned with district practice for similar enrichment programs. Parents agree to:

• Drop off and pick up students at the agreed times, or arrange authorized pickup in writing.
• Inform us of any safety concerns, court orders affecting custody, or restrictions on pickup as soon as practicable.
• Recognize that AI Playground is not a licensed daycare and does not provide before- or after-session childcare.

At enrollment, you agree to disclose any allergy, medication, or condition we should be aware of in order to deliver the program safely. In a medical emergency, we will contact emergency services and the emergency contacts you have provided. You authorize us to obtain emergency care when, in our judgment, immediate care is required and you cannot be reached.

You agree not to:

• Use the Site in a way that violates any law or another person's rights.
• Attempt to gain unauthorized access to any part of the Site, scrape it at unreasonable volume, or interfere with its operation.
• Submit inquiry forms with false information, on behalf of someone who has not authorized you, or for the purpose of sending us unsolicited commercial messages.
• Reverse-engineer the Site or its underlying software, except to the extent that applicable law expressly permits.

The Service is provided "as is" and "as available." To the fullest extent permitted by law, we disclaim all warranties, express or implied, including the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee any specific learning outcome, academic result, or admission to any program outside AI Playground.

To the fullest extent permitted by law:

• Neither AI Playground nor its officers, employees, or contractors will be liable for any indirect, incidental, consequential, special, or punitive damages, or for any loss of profits, data, goodwill, or business opportunity, arising out of or relating to the Service.
• Our total cumulative liability arising out of or relating to the Service will not exceed the greater of (a) the amount you paid us for the Service in the twelve (12) months preceding the event giving rise to the claim, or (b) one hundred U.S. dollars ($100).

Some jurisdictions do not allow the limitation of certain damages. In those jurisdictions, the above limitations apply to the greatest extent permitted by law.

You agree to indemnify, defend, and hold harmless AI Playground and its officers, employees, and contractors from and against any claim, loss, liability, or expense (including reasonable attorneys' fees) arising out of (a) your breach of these Terms, (b) your or your child's conduct in connection with the Service in violation of these Terms, or (c) your violation of any applicable law or third-party right.

These Terms are governed by the laws of the Commonwealth of Virginia, without regard to its conflict-of-laws principles.

Before filing any formal dispute, you agree to first contact us at partners@joinaiplayground.com and attempt to resolve the matter informally for at least thirty (30) days.

If the dispute is not resolved informally, the courts located in Fairfax County, Virginia will have exclusive jurisdiction, and you and AI Playground each consent to the personal jurisdiction of those courts. Either of us may still bring an eligible claim in small-claims court.

Each party waives the right to a jury trial and waives the right to participate in a class or representative proceeding, to the fullest extent permitted by law.

We may update these Terms from time to time. When we make material changes, we will update the "Last updated" date at the top of this page and, for active families, give reasonable advance notice by email. Continued use of the Service after the change takes effect constitutes acceptance of the updated Terms.

For questions about these Terms, contact us:

See also our Privacy Policy.